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Frequently Asked Questions

Q. Can I still get Comcast cable or Internet?
A.  No.  Because the contract with Comcast has expired, they will no longer be providing service to our buildings.  Also we will be utilizing the existing cabling in your building to deliver DIRECTV to you.
Q. Can I get a 2nd, 3rd, 4th, etc. receiver?
A. Yes.  However, we have no way of knowing how many coaxial outlets are in each apartment right now.  Our plan is to get everyone one who signs up one receiver to begin with and to add extra receivers later.  If extra outlets need to be added a small installation fee will be charged.  Extra receivers cost $25.00 each.
Q. Do I need to choose a package before I send in the Subscriber Information Form?
A. No.  You will not need to choose a package until you have plugged in your receiver and called DIRECTV to activate it.  At that time the customer service representative will help you with programming options.
Q. Can I use a TiVo receiver in my apartment.
A. Yes.  But you will need special equipment to allow it to function with the system in your building.  We are using what is called a stacked system.  This allows us to use a single coaxial cable to send all the DIRECTV signal data to your receiver.  A TiVo receiver requires two distinct data channels.  What this means is the signal must be de-stacked, and then a multswitch must be used to split the signal properly.  This equipment will be available for approximately $100.
 

        

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Last modified: 10/21/04